Home 2017-09-09T15:25:50+00:00

Watson Customer Engagement
Technical Academy 2017

London: October 24-25 | Milan: October 30-31 | Stuttgart: November 2-3

24-25 October 2017

IBM Client Center
London, England


30-31 October 2017

IBM Client Center
Milano, Italy


2-3 November 2017

IBM Client Center
Stuttgart, Germany


This year we are pleased to announce that we will be holding the Watson Customer Engagement (WCE) Technical Academy in 3 locations! With every touchpoint being an opportunity to engage your customers, this event will feature 3 core tracks:

  • Watson Marketing
  • Watson Commerce
  • Watson Supply Chain

Designed to complement the skills of forward-thinking professionals like you. To empower you to make better, more informed decisions. Create and deliver personalized, intuitive experiences at every stage of the customer journey.

There will be sessions across all tracks delivered by Customers, Business Partners and/or IBM Experts. This event features both deep technical and business leader value coverage across our breakout sessions and hands-on labs designed to give attendees insight into the latest technologies, best practices.

What about
IBM Digital Experience and
IBM Commerce Learning Academy?

IBM Digital Experience & IBM Commerce Learning Academy are now the Watson Customer Engagement Technical Academy.

As our business and solutions have evolved to provide more Watson cognitive capabilities, our event has also evolved and is reflected in our new name.

As part of this evolution, we are also implementing a more localized and focused event based on direct feedback from our valued customers and event attendees.

This feedback was that the content and level of expertise brought to our events are amazing, but we sometimes offered too many sessions to choose between.

In addition, we were asked if we could find a way to bring the same depth of content we love, only in a shorter duration AND to more locations?

We are excited to bring you this new event format! This new format will offer the same great technical content for a focused subset of our portfolio, over fewer days and in multiple locations.

Choose the location that works the best for you, and we can’t wait to see you there!

4 reasons to attend

Keep up with the latest trends and directions presented at this event. Don’t miss out!

Register now